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End User License Agreement - Dify
平台:Dify

📄 上一个版本

2026年07月08日

📄 当前版本

2026年07月16日

🤖 AI智能分析

分析时间: 2026年07月17日
好的,遵循您的指令,以下是关于Dify Enterprise Edition软件最终用户许可协议于2026年7月8日至2026年7月16日期间更新的深入比较分析报告。 --- ### 1. 总体评估 本次从 **2026年7月8日** 到 **2026年7月16日** 的更新,文件长度几乎翻倍,属于一次 **重大修订**。更新内容远不止于简单的文字修正,而是对几乎所有条款进行了实质性重构和显著细化,显著增强了协议的严谨性、复杂性和对许可方(LangGenius, Inc.)的法律保护。这次更新将一份相对简短的通用协议,升级为一份细节丰富、权责清晰的商业软件许可协议。 ### 2. 详细变更点分析 以下是本次更新的主要实质性变更分析: 1. **变更类型**: **修改** (实质性的重写) * **变更内容**: **序言部分** 对协议双方的定义进行了大幅扩展和明确。新版本明确了“你”既可以是个人,也可以是代表实体(公司)行事的个人;明确了许可方是一家注册于特拉华州、主营业地址位于加州门洛帕克的公司;并加入了**强制性的“阅读并同意”前置条款**,要求用户在安装或使用前必须阅读并接受协议,否则可选择不访问或申请退款。最重要的变化是,**新增了协议版本动态更新的条款**,声明本协议受许可方随时发布的最新版本管辖,用户的持续使用即视为接受最新版本。 * **潜在影响**: 对用户(被许可方)极为不利。这赋予了许可方单方面、无需用户同意即可修改协议条款的巨大权力。用户实际上丧失了协商或拒绝未来变更的权利,只能通过终止使用来表达反对。同时,明确的公司法律实体信息为潜在的法律纠纷提供了更确定的主体。 2. **变更类型**: **修改** 与 **新增** * **变更内容**: **第I条(定义)** 进行了大幅扩展。 * “服务”的定义得到了扩充,明确包含了“文档、资料、电子文档”。 * **新增**了“供应商(Vendor)”的定义,指授权转售商。 * “设备”的定义新增了对移动设备的明确列举,并 **修改** 了其排除范围,从仅排除“互联网”变为明确排除“公有云基础设施”。 * “内部网络”的定义 **修改** 了主体范围,从“特定公司”扩展到“特定公司或其他商业实体”。 * “许可期”的描述中增加了“服从本协议具体规定”的限定。 * **新增**了“第三方服务”、“保密信息”和“终止”三个关键定义,为后续新条款奠定了基础。 * **潜在影响**: 定义明确化了协议范围的边界。例如,排除“公有云基础设施”意味着公司若将Dify部署在AWS、阿里云等云服务商的内网中,可能违反此协议。新定义引入了更多责任与义务的锚点,使协议的适用和解释更加复杂。 3. **变更类型**: **修改** 与 **新增** * **变更内容**: **第II条(许可授予)** 增加了大量限制条件。 * **新增**了“严格遵循本协议条款”作为许可授予的前提。 * **新增**了对设备数量合规的明确要求,若软件按设备数许可,则使用设备的数量不得超过购买数量。 * **修改**了备份副本的条款,增加了更严格的使用限制,强调只能在主副本不可用时使用,且主副本恢复后必须停止使用备份。 * **新增**了关于“开源组件”的完整段落,要求用户遵守相应开源协议,并声明许可方对开源组件相关问题不承担责任,仅提供协助。 * **潜在影响**: 加强了许可方对软件使用的控制。用户需要更精确地管理设备授权。对开源部分的责任豁免保护了许可方,但用户需自行承担使用开源组件的风险。 4. **变更类型**: **修改** 与 **新增** * **变更内容**: **第III条(许可限制)** 进行了极大的扩充,对用户行为施加了空前严格且具体的限制。 * **新增**了禁止“翻译、本地化、试图导出源代码”的行为。 * **新增**了禁止“解包、嵌入、重新打包软件以用于分发”的行为。 * **修改**了禁止转让的条款,使其更为详尽,明确禁止了“分时、托管、出租、分许可”等多种转让形式,并规定任何允许的转让都必须以书面形式约定受让方接受本协议。 * **新增**了禁止使用软件“损害许可方声誉或利益”的条款。 * **新增**了禁止“构建相似或竞争的产品或服务”的条款,这是一个极其严格的不竞争条款。 * **新增**了关于“定制化开发”的知识产权归属条款,规定若无单独协议,开发成果知识产权归许可方所有。 * **新增**了“当用户同时部署开源版和商业版时,不得将商业版的代码、功能或文档合并到开源版中”的条款。 * **最重要新增**: 许可方获得了通过“远程命令”限制或终止用户功能的权利,并且可以在“可能危及服务运行或其他用户”的情况下不预先通知。 * **潜在影响**: 这是对用户权利最严格的限制之一。用户几乎被剥夺了对软件进行任何形式的二次开发、反向工程或商业利用的可能。特别是“远程控制”条款,赋予了许可方巨大的单方控制力,可能存在被滥用的风险。对于同时使用开源和商业版本的用户,分离要求增加了合规难度。 5. **变更类型**: **新增** * **变更内容**: **第IV条(软件使用规范)** 中 **新增**了一项极其重要的“**审计条款**”。 * 许可方有权**每年通过第三方审计工具远程扫描**用户服务器。用户必须开放指定端口并保留至少180天的操作日志。 * 若发现不合规部署,用户需支付**等值于两倍许可费的历史费用**,追溯期从首次部署之日开始计算。 * **潜在影响**: 这是一项极其重大的**新增权利**,对用户构成了巨大的潜在风险和责任。用户必须为其软件部署的合规性做最充分的准备。高昂的追溯罚款极具威慑力,将敦促用户严格遵守许可数量和使用范围的限制。用户需评估开放服务器端口带来的安全风险。 6. **变更类型**: **修改** * **变更内容**: **第VII条(期限与终止)** 条款被大幅细化。 * 明确协议“自接受之日起生效,并持续有效,直至根据本条终止”。 * **新增**了用户“破产、清算、资不抵债”时许可方有权立即终止协议的条款。 * **新增**了终止后的效力说明,明确部分条款(如保密、知识产权、争议解决)在终止后继续有效。 * **潜在影响**: 增加了商业合作的稳定性预期,但也为用户(特别是财务状况不佳的企业)额外增加了一个触发终止的风险点。终止后的条款效力明确,避免了权利义务的真空。 7. **变更类型**: **修改** * **变更内容**: **第X条(赔偿)** 条款被显著修改和扩展。 * **修改**了双方的赔偿义务,表述更为详尽,例如许可方对用户的赔偿范围明确包括“合理的律师费和诉讼费”。 * **新增**了赔偿事件发生时的“通知与配合”义务,以及“未经对方书面同意,受损方不得自行解决索赔”的条款。 * **最重要修改**: **新增了对许可方赔偿责任的累计上限**——不得超过用户在“过去12个月内实际支付的使用费”。这从根本上限制了许可方在知识产权侵权等索赔中可能承担的责任。 * **潜在影响**: 这是对用户非常不利的修改。尽管许可方承诺将赔偿其软件侵权带来的损失,但这个“过去12个月实际支付费用”的上限使得这种赔偿在很多场景下(例如,一个大型企业因使用Dify而被索赔数百万美元)形同虚设,因为用户支付的许可费可能远低于索赔额。用户的赔偿义务则没有类似的明确上限。 8. **变更类型**: **新增** * **变更内容**: **第XII条(管辖法律与争议解决)** 中 **新增**了一项关键的“**诉讼期间功能限制**”条款。 * 明确规定,在诉讼期间,许可方有权通过远程指令将用户的服务限制为“仅可用于数据导出”。 * 还规定了诉讼结果对应的处置方式:用户胜诉则10个工作日内恢复;用户败诉,则许可方有权决定是否继续限制或采取其他措施。 * **潜在影响**: 这是另一个极其强大的、对用户极为不利的单方武器。在旷日持久的诉讼中,即使用户最终有望胜诉,其业务也可能因服务被限制为“仅能导出数据”而完全停滞,造成不可估量的损失。这实质上迫使用户在面对纠纷时处于极度弱势的地位。 ### 3. 结论 本次修订的核心是 **显著加强许可方(LangGenius, Inc.)的控制权并严格限制被许可方(用户)的权利**。更新后的协议赋予了许可方众多前所未有的单方权力,包括但不限于:单方随时更新协议、远程监控和限制(甚至终止)服务、强制执行严格的审计并对不合规行为处以高额罚款、在诉讼期间大幅限制服务功能。 对用户而言,最核心的影响是**风险与责任的大幅增加**和**权利与灵活性的严重削弱**。用户在部署商业版Dify之前,必须以最高标准审视自身的合规性,特别是许可数量、部署环境(严禁公有云内部网络)和定制化开发的风险。协议的“动态更新”特性以及许可方享有的多种单方执行权,使得这份协议成为一份对用户而言风险极高的单边合同。用户在签署或接受此协议前,应进行充分的合规和风险评估,必要时寻求法律咨询。 --- *分析由 DeepSeek 提供*
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上一个版本 (2026年07月08日 ) 当前版本 (2026年07月16日)
1 This End User License Agreement (“this Agreement”) is a legally binding agreement between you (the Licensee) and LangGenius, Inc. (the Licensor) regarding the commercial version of the Dify Enterprise Edition software. By installing or using the software, you confirm your acceptance of the terms and conditions set forth in this Agreement. 1 This End User License Agreement (“this Agreement”) is a legally binding agreement between you (an individual or an individual acting on behalf of an entity purchasing or acquiring the services, hereinafter collectively referred to as “you” or “the Licensee) and LangGenius, Inc., a company established under the State of Delaware, with its principal place of business at 101 Jefferson Drive, Menlo Park, CA 94025 (the Licensor”), regarding the services referred to in this Agreement. Before installing or using the software, please read this Agreement carefully. By installing or using the software, you confirm your acceptance of the terms and conditions set forth in this Agreement and agree to be bound by them. If you do not agree to the terms of this Agreement, do not access or use the services and return the services to the place of purchase to apply for a refund. This End User License Agreement shall be governed by and interpreted in accordance with the latest version as published by the Licensor from time to time. Your access to or use of the Services shall constitute your acceptance of and agreement to be bound by said latest version in its entirety.
2 I. Definitions 2 I. Definitions
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4 “Services” refers to the commercial version program of the Dify Enterprise Edition software, including upgrades, modified versions, updates, and supplementary content. 4 “Services” refers to the commercial version program of the Dify Enterprise Edition software provided by the Licensor, as well as the corresponding documentation, materials, electronic documents. It also includes any upgrades, modified versions, updates, supplementary content provided by the Licensor and their copies.
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6 “Vendor” refers to the Licensor’s partners who are authorized to resell the services and offer support therefor.
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8 “Device” refers to any computer, server, mobile device (such as a smartphone or tablet), or other hardware device with data processing capabilities that the end user is authorized to use and access the services on, excluding public cloud infrastructure.
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6 Device” refers to any computer, server, mobile device, or other hardware device with data processing capabilities that the end user is authorized to use to access the services. 10 Internal Network” refers to the private and proprietary network resources that can only be accessed by the employees and individual users of a specific company or other commercial entity, excluding any part of the Internet or other publicly accessible network communities.
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8 Internal Network” refers to the private and proprietary network resources accessible only by employees and individual users of a specific company, excluding the Internet. 12 Fees” refer to all amounts that the Licensee is required to pay, either directly to the Licensor or to a Licensor-authorized reseller or vendor, for obtaining the license granted under this EULA or for receiving any maintenance, support, update or other related services, as applicable.
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10 Fees” refer to all amounts the Licensee is required to pay, directly or to a Licensor-authorized reseller or vendor, for obtaining the license or related services. 14 Third-Party Services” refers to services, data, or other materials provided by third parties included in the software.
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12 “License Term” refers to the period during which the Licensee obtains the right to use the software, either a fixed-term or perpetual term per the order or Agreement. 16 “License Term” refers to the period during which the Licensee obtains the right to use the software according to this Agreement, which can be a fixed-term or perpetual term, subject to the specific provisions of the order or this Agreement.
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18 “Confidential Information” refers to all non-public information related to the services, including but not limited to the software’s source code, algorithms, technical documentation, business plans, customer information, license fee information, etc., as well as any other confidential information obtained by one party from the other party during the conclusion and performance of this EULA.
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20 “Termination” refers to the situation where this EULA no longer has legal effect due to expiration, early termination, or other reasons.
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13 II. License Grant 21 II. License Grant
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15 The Licensor grants the Licensee a limited, nonexclusive, nontransferable, and nonsublicensable license to privately deploy and use the services solely within the Licensee’s Internal Network environment. 23 The Licensor grants the Licensee a limited, nonexclusive, nontransferable, and nonsublicensable license to privately deploy and use the services solely within the Licensee’s Internal Network environment, subject to strict compliance with the terms and conditions of this Agreement.
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25 The Licensee may access and use the services on devices within the internal network, but it must ensure that the number of uses does not exceed the number of licenses purchased. If the purchased services are licensed by the number of devices, the number of devices on which the services is used shall not exceed the licensed number of devices.
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17 The Licensee may create a reasonable number of backup copies solely for archival and disaster recovery purposes. Backup copies may only be used when the primary copy is unavailable. 27 The Licensee is entitled to create a reasonable number of backup copies of the services solely for archival and disaster recovery purposes. Backup copies shall not be used for any other purpose and must be securely stored to prevent unauthorized access or use. Backup copies may only be used when the primary copy is unavailable, and use of the backup must cease once the primary copy is restored to normal operation.
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29 If the services contain open-source components, the Licensee shall comply with the provisions of the corresponding open-source agreements. The use, modification, and distribution of open-source components shall meet the requirements of the open-source agreements. The Licensor shall not be liable for any issues arising from open-source components but will make every effort to assist the Licensee in resolving problems related to open-source components.
18 III. License Restrictions 30 III. License Restrictions
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20 The Licensee shall not: reverse-engineer, decompile, or disassemble the services; separate components for SaaS; delete or change any trademarks or copyright notices; lease, license, or distribute the services to third parties without prior written consent; use the services for illegal activities; modify, adapt, or create derivative works. 32 The Licensee shall not reverse-engineer, decompile, disassemble, translate, localize, or attempt to derive the source code of the services. The Licensee shall not separate the components of the services for SaaS, nor shall it unpack, embed, or repackage the services for distribution. The Licensee shall not delete or change any trademarks, copyright notices, labels, or other ownership markings in the services.
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34 The Licensee shall not lease, license, transfer, timeshare, host, lend, sublicense, distribute, rent, or otherwise dispose of the services or any related licenses to third parties without the Licensor’s prior written consent. Any permitted transfer requires the transferee to agree in writing to be bound by this Agreement’s terms and conditions. The Licensee shall not, and shall not permit any other to, sell, rent, license, distribute, transfer, time-share, host, lend, license or sublicense the services or related licenses, grant third parties the right to use the services or related licenses, distribute or lease the services, or transfer the services or related licenses to any third party, without the prior written consent of the Licensor. When obtaining the Licensor’s written consent for transfer, the transferee must agree in writing to be bound by the terms and conditions of this Agreement, and all copies must include the original copyright information.
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36 The Licensee shall not use the services for any illegal activities, nor shall it use the services to infringe on the intellectual property rights, privacy, or other legal rights of third parties. The Licensee shall not use the services to engage in activities that may damage the reputation or interests of the Licensor.
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38 The Licensee shall not modify, adapt, create derivative works of the services, nor shall it build similar or competitive products or services. The Licensee shall not use macros or other automated technologies to expand the services’ functions, unless prior written consent from the Licensor is obtained. If the Licensee conducts customized development based on the services, the ownership of the intellectual property rights of the development results shall be determined according to a separate agreement signed by both parties. If there is no separate agreement, the intellectual property rights shall belong to the Licensor.
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40 The Licensee shall not access or use the services directly or indirectly in a manner that violates the applicable end-user agreement.
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42 The Licensee shall not use the services to abuse, interfere with or otherwise disrupt the services provided by the Licensor, nor shall the Licensee interfere with the Licensee’s own accounts, host privileges, or the privileges or services of any other user whether intentionally or through negligence.
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44 If the user deploys both the open-source version and the commercial version simultaneously, the user must ensure that the modification and distribution of the open-source version comply with its open-source agreement, and shall not merge the code, functions, or documentation of the commercial version into the open-source version.
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46 The Licensor reserves the right, but does not undertake the obligation, to monitor, investigate, and take appropriate action against any party using the services in violation of applicable laws or this Agreement, including restricting the Licensee’s functionality of the services through remote commands. The Licensor shall use commercially reasonable efforts to provide the Licensee with relevant notification; however, should it be determined that the Licensee’s actions may jeopardize the operation of the services or other users, the Licensor may, without prior notice, restrict or terminate the Licensee’s access to relevant functionalities through remote commands.
21 IV. Software Use Specifications 47 IV. Software Use Specifications
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23 The Licensee shall ensure all personnel using the services have proper authorization and comply with this Agreement. The Licensee shall comply with all applicable laws and regulations including data protection, privacy protection, and export control. The Licensee shall properly keep the services license key and not disclose it to any third party. 49 The Licensee shall ensure that all personnel using the services have obtained proper authorization and comply with the terms and conditions of this Agreement. The Licensee shall be responsible for the actions of its authorized personnel when using the services. If an authorized person violates this Agreement, the Licensee shall bear the corresponding liability.
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51 During the use of the services, the Licensee shall comply with all applicable laws and regulations, including but not limited to laws and regulations on data protection, privacy protection, and export control. The Licensee shall be solely responsible for any liability arising from its violation of laws and regulations.
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53 The services may contain third-party software or links to third-party services. When using these third-party contents, the Licensee shall comply with the relevant terms and conditions of the third parties. The Licensor shall not be responsible for the quality, security, or legality of third-party software or services. The Licensor shall not be liable for any problems or losses incurred by the Licensee due to the use of third-party contents.
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55 The Licensee shall properly keep the services license key and shall not disclose it to any third party. If the license key is lost or stolen, the Licensee shall immediately notify the Licensor and take measures as required by the Licensor, such as changing the key. The Licensee shall be responsible for any problems arising from the leakage of the license key due to its improper storage.
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57 The Licensor may engage a third-party auditing tool to remotely scan the Licensee’s servers each year. The Licensee must open the specified ports and retain operational logs for at least 180 days. The Licensor shall select a third-party auditing tool with good reputation and professional qualifications. The tool shall be capable of performing comprehensive scanning and detection of the Licensee’s servers and accurately identifying the deployment and usage of the services. The choice of the auditing tool shall be communicated to the Licensee in advance and obtain the Licensee’s approval.
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59 If a non-compliant deployment is found, the Licensee shall pay historical fees equal to twice the license fee. During the audit, the Licensor shall ensure that the operation of the auditing tool complies with applicable laws, regulations, and security standards, and shall not disclose the Licensee’s trade secrets or private data. After the audit is completed, the Licensor shall provide the Licensee with an audit report, which shall include the audit results, identified issues, and remediation recommendations. The time period for calculating the historical fees to be paid upon discovery of a non-compliant deployment shall run from the date the services were first deployed and used to the date the non-compliant deployment was discovered.
24 V. Intellectual Property Rights 60 V. Intellectual Property Rights
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26 All intellectual property rights of the services, including copyrights, trademark rights, patent rights, and trade secrets, belong to the Licensor. The Licensee only obtains the use license expressly granted in this Agreement. 62 All intellectual property rights of the services, including but not limited to copyrights, trademark rights, patent rights, and trade secrets, belong to the Licensor. The Licensee only obtains the use license expressly granted in this Agreement and does not obtain the ownership of the services.
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64 The Licensee acknowledges that the services are protected by copyright laws and international copyright treaties. The Licensee shall not infringe on the intellectual property rights of the services. If the Licensee discovers any act of infringing on the intellectual property rights of the services, it shall promptly notify the Licensor and assist the Licensor in taking measures to stop the infringement.
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66 The Licensee owns all data and content generated during its use of the services (“User Content”). The Licensor’s use of User Content shall comply with relevant laws, regulations, and the provisions of this Agreement, and shall protect the Licensee’s privacy and data security. In the event that any such content violates applicable laws, regulations, or provisions of this Agreement, the Licensor shall have the right to conduct investigations and take any measures deemed necessary, including but not limited to issuing warnings, suspending or terminating services or software access, deactivating accounts or end-user profiles, and implementing other reasonable measures.
27 VI. Confidentiality Clause 67 VI. Confidentiality Clause
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29 Both parties shall keep confidential the confidential information of the other party. Neither party shall disclose such information to any third party or use it for purposes other than this Agreement without prior written consent. 69 Both parties shall keep confidential the confidential information (such as trade secrets, technical secrets, and user data) of the other party known during the performance of this Agreement. Without the prior written consent of the other party, neither party shall disclose such information to any third party or use it for any purpose other than this Agreement. Confidential information includes but is not limited to the services’ algorithms, design documents, user lists, and business plans.
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71 The confidentiality period of this clause shall arise from the effective date of the agreement. After the expiration of the confidentiality period, both parties shall still be obliged to keep the confidential information confidential until the confidential information no longer has confidentiality. If disclosure of confidential information is required by law or judicial procedures, the disclosing party shall notify the other party before disclosure and make every effort to assist the other party in protecting the confidential information.
30 VII. Term and Termination 72 VII. Term and Termination
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32 This Agreement is effective as of the date of acceptance. If the Licensee violates any term, the Licensor has the right to immediately terminate this Agreement. Upon termination, the Licensee shall immediately stop using the services and destroy all related software copies and documents. 74 This Agreement is effective as of the date of your acceptance and will continue in effect for the duration of your use, unless terminated in accordance with Section [VII] of this Agreement.
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76 If the Licensee violates any term of this Agreement, the Licensor has the right to immediately terminate this Agreement upon written notice to the Licensee. The Licensee shall immediately stop using the services and destroy all related software copies and documents upon receiving the termination notice. If the Licensee fails to stop using or destroying within the specified time, the Licensor has the right to take legal measures to hold it liable.
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78 If the Licensee goes bankrupt, is liquidated, is insolvent, or undergoes other similar legal procedures, the Licensor has the right to immediately terminate this Agreement and has the right to require the Licensee to immediately stop using the services and destroy all related software copies and documents. In such a case, the Licensee shall cooperate with the Licensor’s requirements; otherwise, the Licensor has the right to take legal means to protect its rights and interests.
79
80 After the termination of this Agreement, all rights and obligations of both parties under this Agreement shall immediately terminate, except for the confidentiality clause, intellectual property rights clause, dispute resolution clause, etc. Both parties still need to abide by the provisions of these clauses.
33 VIII. Limited Warranty and Disclaimer of Warranty 81 VIII. Limited Warranty and Disclaimer of Warranty
34 82
35 The Licensor warrants that during the License Term, under normal use, the services will generally conform to the relevant documentation. Except for expressly provided warranties, the Licensor makes no other express or implied warranties regarding the services. 83 The Licensor warrants that during the License Term, under normal use, the services will generally conform to the descriptions and regulations in the relevant documents. If the services malfunction or have defects, the Licensor will provide technical support and maintenance services within a reasonable time to ensure that the services resume normal operation. The specific content and method of technical support and maintenance services shall be determined by the Licensor, and the Licensee shall cooperate with the Licensor in relevant operations.
84
85 The Licensor shall not be liable for services malfunctions or defects caused by the Licensee’s failure to access, operate, or maintain the services in accordance with the services’ instructions, or by the combination of the services used by the Licensee with third-party software, hardware, or services not approved by the Licensor. The Licensee shall ensure that the use environment meets the requirements of the services and use the services in accordance with the instructions. If problems occur due to its own reasons, the Licensee shall bear the consequences.
86
87 Except for the warranties expressly provided in this Agreement, the Licensor and its Vendors make no other express or implied warranties regarding the services, including but not limited to warranties of the services’ suitability, accuracy, completeness, non-infringement, freedom from viruses, and absence of errors. The Licensee shall bear the risks of using the services on its own, and the Licensor makes no commitment regarding the use effect or result of the services.
88
89 If the services contain open-source components, the Licensor provides no warranties for the open-source components. The Licensee shall bear the risks of using open-source components on its own. The use of open-source components shall comply with the provisions of the corresponding open-source agreements. The Licensor shall not be liable for any issues arising from open-source components but will make effort to assist the Licensee in resolving problems related to open-source components.
36 IX. Limitation of Liability 90 IX. Limitation of Liability
37 91
38 Under no circumstances shall the Licensor be liable for any indirect, special, incidental, punitive, or consequential damages. The total liability of the Licensor shall not exceed the total amount of license fees paid by the Licensee. 92 Under no circumstances shall the Licensor, its affiliates, or its Vendors be liable for any indirect, special, incidental, punitive, or consequential damages (including but not limited to data loss, business interruption, loss of profits, loss of business opportunities, etc.) caused by the use or inability to use the services, even if the Licensor has been informed of the possibility of such damages. The Licensee shall bear the risks of using the services on its own, and the Licensor shall not be liable for compensation for losses caused by problems of the services.
93
94 The total liability of the Licensor to the Licensee (whether based on contract, tort, negligence, or other reasons) shall not exceed the total amount of license fees paid by the Licensee for the services under any circumstances. If the Licensee makes a claim against the Licensor due to problems of the services, the compensation amount of the Licensor shall be limited to the license fees paid by the Licensee.
95
96 In some jurisdictions, the exclusion or limitation of liability for indirect, special, incidental, or consequential damages is not allowed. In these jurisdictions, the limitations and exclusions of the Licensor’s liability in this clause shall only be applicable to the extent permitted by law. If the law requires the Licensor to assume certain liabilities, the scope of the Licensor’s liability will be adjusted according to the law, but still within a reasonable range.
39 X. Indemnification Clause 97 X. Indemnification Clause
40 98
41 The Licensee agrees to indemnify and hold harmless the Licensor from claims arising from the Licensee’s violation of this Agreement or use of the services to infringe on third-party rights. The Licensor agrees to indemnify the Licensee from claims arising from the services’ infringement of third-party rights. 99 The Licensee agrees to indemnify and hold harmless the Licensor, its affiliates, Vendors, and licensors from any claims, losses, liabilities, damages, or expenses (including but not limited to reasonable attorney’s fees and litigation costs) arising from the Licensee’s violation of this Agreement, use of the services to infringe on the intellectual property rights or other legal rights of third parties, or other improper acts of the Licensee. If the Licensor suffers losses due to the actions of the Licensee, the Licensee shall be responsible for compensating all losses of the Licensor.
100
101 The Licensor agrees to indemnify and hold harmless the Licensee from any claims, losses, liabilities, damages, or expenses (including but not limited to reasonable attorney’s fees and litigation costs) arising from the Licensor’s violation of this Agreement, the services’ infringement of the intellectual property rights or other legal rights of third parties. If the Licensee suffers losses due to the actions of the Licensor, the Licensor shall be responsible for compensating all losses of the Licensee.
102
103 In the event of any indemnification incident, the damaged party shall promptly notify the other party and cooperate with the other party in the investigation and handling. Without the prior written consent of the other party, the damaged party shall not resolve any claim or assume any liability on its own. If the damaged party’s self-handling leads to an expansion of the losses of the other party, it shall bear the corresponding liability for compensation.
104
105 The cumulative indemnification liability of the Licensor shall not exceed the actual fees paid by the Licensee in the past 12 months. The actual fees paid in the past 12 months only refer to the services license fees paid by the Licensee, excluding other fees (such as service fees). If the Licensee has made multiple payments of license fees in the past 12 months, the actual fees shall be calculated on a cumulative basis.
42 XI. Updates and Upgrades 106 XI. Updates and Upgrades
43 107
44 The Licensor will arrange updates and upgrades according to the development of the software and market demands. The Licensee shall install updates and upgrade versions in a timely manner to ensure normal use and security. 108 Regarding software updates and upgrades, the Licensor will make arrangements according to the development of the software and market demands. The Licensee shall install software updates and upgrade versions in a timely manner to ensure the normal use and security of the services. The Licensor shall not be liable for software problems caused by the Licensee’s failure to install updates and upgrade versions in a timely manner.
109
110 The Licensee shall, at the Licensor’s request, provide necessary information and assistance so that the Licensor can deliver technical support and maintenance services. If the Licensee fails to provide the necessary information or assistance and as a result technical support or maintenance cannot be performed properly, the Licensor shall not be held liable.
111
112 Regarding updates and upgrades to the services, the Licensor will arrange them in accordance with the development of the service and market demand. The Licensee shall promptly install updated and upgraded versions of the services to ensure normal operation and security. If any issues with the services arise because the Licensee failed to update or upgrade the services in a timely manner, the Licensor shall not be held liable.
45 XII. Governing Law and Dispute Resolution 113 XII. Governing Law and Dispute Resolution
46 114
47 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Licensor is located. Disputes shall first be resolved through friendly consultations; if consultations fail, either party may submit the dispute to a court with jurisdiction. 115 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Licensor is located.
116
117 If a dispute arises between the two parties during the performance of this Agreement, the two parties shall first attempt to resolve it through friendly consultations. If the consultations fail, either party shall have the right to submit the dispute to a court with jurisdiction for litigation. During the dispute resolution period, the two parties shall continue to perform the other provisions of this Agreement that are not related to the dispute.
118
119 During the litigation, the Licensor has the right to limit the functions of the Licensee’s services to only data export through remote instructions. Before the operation, the Licensor shall send a written notice to the Licensee, and the notice content shall include the reasons for the limitation, the limitation time, the limitation scope, and other information. Based on valid judgment of the court, if the Licensee wins the case, the Licensor shall restore the normal use rights of the Licensee’s services within 10 working days; if the Licensee loses the case, the Licensor has the right to decide whether to continue to limit the functions of the Licensee’s services or take other measures according to the litigation result.
48 XIII. Other Provisions 120 XIII. Other Provisions
49 121
50 This Agreement constitutes the entire agreement between the two parties regarding the use of the services and supersedes all previous oral or written agreements. Any modification shall require written consultation and consent of both parties. 122 This Agreement constitutes the entire agreement between the two parties regarding the use of the services and supersedes all previous oral or written agreements, letters of intent, memorandums of understanding, etc. regarding the use of the services between the two parties. The terms of this Agreement shall be final. In case of any inconsistency between any previous agreements of the two parties and this Agreement, this Agreement shall prevail.
123
124 Any modification or supplement to this Agreement shall be subject to the written consultation and consent of both parties, and a relevant written agreement shall be signed. Without the prior written consent of both parties, neither party shall unilaterally modify the terms of this Agreement.
125
126 If any provision of this Agreement is determined to be invalid or unenforceable, it shall not affect the validity and enforceability of the other provisions. The invalid or unenforceable provision shall be adjusted or replaced in accordance with the law to ensure the realization of the purpose of this Agreement.
127
128 The headings of this Agreement are solely for the convenience of reading and shall not affect the interpretation and enforcement of the provisions of this Agreement. When interpreting the provisions of this Agreement, it shall be understood based on the specific content and context of the provisions, and shall not be restricted by the headings.
129
130 This Agreement shall be binding on and inure to the benefit of both parties and their respective successors and assigns. If a party transfers its rights and obligations under this Agreement to a third party, it shall first obtain the prior written consent of the other party, and the transferee shall accept the terms and conditions of this Agreement.